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ivibe's Full Service Support |
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We are open 24 hours 7 days a week 365 days a year
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Our Full Service Support Briefly Explained
For More Detail Please Download: Welcome To ivibe Full Service.PDF
1. Dial the us at (800) 449-7591 or visit us on the web via www.ivibe.net/support
2. Answer prompts as given, these prompts will allow a faster and more efficient service.
3. A Support Analyst will promptly answer, and will ask you to confirm some standard contact information. As they do so, they will be entering the information into a service order in real time with the goal of getting you the fastest service possible. As well as making sure that return contact details are accurate.
4. Once they have gathered the necessary information, they will ask for a description of your issue, at which time they will attempt to resolve it, or determine the best resource to escalate your issue too for resolution.
For quick refrence a majority of hosting questions can be answered by reviewing our self help guide, please click below to access the Self Help Center.
Web Hosting Self Help Center
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